YANG, Huijun (2020): Intercultural Communication Competency Practices in the Hotel Industry. Version 1. 4TU.ResearchData. dataset. https://doi.org/10.4121/uuid:07f2520f-18a2-4538-9639-378599133591

Dataset

• Communication
• Other Commerce, Management, Tourism and Services
• Other Education and Training

Cultural diversity, Hotel employees’ perceptions, Intercultural communication competency

CC0

RefWorks, BibTeX, Reference Manager, Endnote, DataCite, NLM, DC, CFF

by Huijun YANG

the study, qualitative data collection and content analysis are used, followed by Exploratory Factor Analysis (EFA) and Confirmatory Factor Analysis (CFA) for scale development with a total of 403 valid questionnaires collected from sixteen multi-national hotel companies in China. Furthermore, an Importance Performance Analysis is conducted to identify the employees’ perception and performance of ICC practices.

• 2020-04-30 first online, published, posted

4TU.Centre for Research Data

media types: application/x-spss-sav

Macao Institute for Tourism Studies

• Li, W. (Wenjie)