Artificial Social Agent Questionnaire Instrument
We present the ASA Questionnaire, an instrument for evaluating human interaction with an artificial social agent (ASA), resulted from multi-year efforts involving more than 100 Intelligent Virtual Agent (IVA) researchers worldwide within the OSF work-group of Artificial Social Agent Evaluation Instrument (https://osf.io/6duf7/). It has 19 measurement constructs constituted by 90 items, which capture more than 80% of the constructs identified in empirical studies published in the IVA conference 2013-2018. In addition, a representative item of each construct or dimension was selected to create a 24-item short version of the ASA questionnaire. Whereas the long version is suitable for a comprehensive evaluation of human-ASA interaction, the short version allows quick analysis and description of the interaction with the ASA. To support reporting ASA questionnaire results, we also put forward a ASA chart. The chart provides a quick overview of agent profile.
- 2022-07-22 first online, published, posted
- The Dutch 4TU - Humans and Technology, Pride and Prejudice project.
Utrecht University School of Governance, Utrecht University, Utrecht, the Netherlands;
Department of Management Science and Engineering, School of Business Administration, Northestern University, Shenyang, China;
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