Purwanto, Arie; Zuiderwijk-van Eijk, Anneke; M.F.W.H.A. (Marijn) Janssen (2020): Questionnaire for Evaluating the Effects of Data, System, and Service Quality on Citizens' Trust. Version 1. 4TU.ResearchData. dataset. https://doi.org/10.4121/uuid:28fea23d-6984-4ed5-9755-3064988331f0

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Categories

• Political Science
• Government and Politics
• Data Format
• Information Systems
• Policy and Administration

Keywords

citizen engagement data quality Information Systems Success Model Open Government Data service quality Structural Equation Modeling system quality trust

Time coverage

2019

Licence

CC0

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by Arie Purwanto , Anneke Zuiderwijk , M.F.W.H.A. (Marijn) Janssen

The dataset contains the questions asked in the survey over which quantitative data was collected to evaluate the effects of data quality, system quality, and service quality on citizens' trust.

History

• 2020-04-20 first online, published, posted

Publisher

4TU.Centre for Research Data

Format

media types: application/pdf

Organizations

TU Delft, Faculty of Technology, Policy and Management, Department of Engineering Systems and Services